What our Customers say...


After a supply line to a toilet burst and flooded all 3 floors of our home, SERVPRO (Brady) was here in less than 2 hours- on a weekend! Brady was excellent to work with and always kept us informed. He was here every day for over a week and was always polite and professional. Wyatt was here all week as well and was so courteous and informative. These guys made an otherwise awful situation something we were able to come out on the other side of with a great experience. I would highly recommend SERVPRO of Harrisonburg/Rockingham County. (Thank you to Hunter & Johnny too!!)

I highly recommend this company. Great people to work with and did professional work. Contacted them on a Saturday night and they were there first thing Sunday with their crew. Handled all matters with insurance.

Mike and Wanda are wonderful to work with! I am a local Property Manager. They answered my late night call on a holiday and had a crew here for a water leak within 30 minutes. We recently hired SERVPRO to remove heavy smoke odor from an apartment and they took care of everything. Highly recommend!

This company saved my health! I had mold in my crawl space. They came to have a look and found that it was going to take some major landscaping and foundation work before they could begin their work. They walked me through the entire process, coming several times to check on my progress, and then come to do the cleanup and mold removal when the construction was done. It felt like family was there for me the entire time. I can't thank them enough for being there for me during a time that was very stressful. I highly recommend them for any situation! Just a good, honest, family business. Thanks, SERVPRO!  

Oh my goodness, I developed a huge water leak from my bathroom to my kitchen. A bit panicked as I had never experienced anything like this. After calling my insurance company SERVPRO arrived within hours. They walked me thru the entire process. Trey and Ivory were so awesome, fun, kind, patient, and delivered exceptional customer service. They have a customer for life.

After having a fire and waterline break at my home on Feb 1st the insurance company contacted SERVPRO and they were there the next day working to clean up the water and dehumidifying my home. The guys were great and kept me informed of everything they were doing and worked over the next couple of days to fix everything. Would recommend them for water/fire damage to others.

I highly recommend this company. Great people to work with and did professional work. Contacted them on a Saturday night and they were there first thing Sunday with their crew. Handled all matters with insurance.

The technicians it came to my house were great. They came within two hours, very professional. I would highly recommend them.

Thank you for your quick response, Taylor and Joel were very polite, and professional. They explained the process, and saved our home from further damage!

Great group of people that really care about doing the best job for you- highly recommend!

Oh my! How can I ever thank SERVPRO of Harrisonburg / Rockingham Co. enough for the immaculate work that you did with the clean up of my flooded and moldy crawl space...from walking me through what I needed to do about the water problem until you finished with the final cleanup..you were with me all the way! Highly recommend!

SERVPRO went above and beyond in helping us get our condo back in order after a water leak and subsequent mold. They are the absolute best in customer service. We were on a tight schedule and they delivered in perfect timing! Definitely recommend!


Awesome service even with the large amount of wind and I know they were busy.

Very impressed.

Taylor and crew were outstanding - totally exceeded my expectations.

Very impressed and great group of workers. Thank you guys!!!

We would like to commend Taylor for going beyond what we felt was needed and we appreciated his dedication in getting the job done.

They are fantastic. Highly recommend.

Everyone was courteous, efficient, and a pleasure to work with. We couldn't ask for better service.

All was great

Guys were very polite and respectful to everyone in the household.

Taylor and Joel were very professional yet friendly. Taylor explained everything along the way. They did an outstanding job in drying out my basement and articles.

I was extremely impressed with the professionalism, knowledge, and excellent work ethic of the SERVPRO team.

Technicians were extremely helpful and accommodating.

Steve and his crew were professional and helpful. We were very pleased with their work and attitudes. Great job!

No complaints. Professional and diligent!

Trey and the 3 other guys that came were very nice and professional.

I am impressed with their level of overall professionalism.

Extremely pleased with the courtesy and helpfulness.

Great company. Highly recommend.

Thank you for your thorough services.

I just wanted to tell you what excellent, polite, professional people you have in your employ. The two gentlemen who came to my house were fine examples to anybody you serve. I, for one, am very pleased with your service and their courteous manner.

I would gladly recommend SERVPRO to friends and others requiring services you provide. Your technician was professional, neat, efficient, thorough, personable, and timely.

You all are the best!!

I found the workmanship, communication, and follow-through to be exceptional. Taylor's team was extraordinary-on time, on task, and both polite and courteous. While I hope that my friends don't ever go through something similar, I would be the first to recommend you guys!

Very professional and knowledgeable. Accommodating to my scheduling needs. Project completed ahead of schedule, and completely to my satisfaction.

After SIX dumpsters full of garbage, I wanted to take a moment and let you know how pleased I was with your crew. They were really a nice bunch of guys--polite, proactive, responsive, and hard, hard working. The level of service provided and amount they accomplished well exceeded my expectations. It made an unpleasant task much more bearable. I offered a tip and it was refused. He actually said, "I'm just doing my job." Impressive.